Unlocking the Power of Personalized Offers
Customized Offers
Craft offers tailored to specific audience cohorts, ensuring each offer resonates effectively and keeps customers from canceling.
Streamlined Offer Creation
Say goodbye to cumbersome processes. With Retention AI, crafting compelling offers is effortless, saving time and resources.
Real-Time Optimization
React swiftly to customer behavior with dynamically generated offers, ensuring you engage with them at the right time to avoid customer churn.
Offer-level Insights
Gain valuable insights into customer behavior, empowering data-driven decisions for optimized offer strategies.
OFFER CATEGORIES
Devise a powerful offer strategy
Customers churn for various reasons, and offering the same incentives is ineffective. You must tailor offers based on individual needs, be it discounts, upgrades, or subscription pauses. Retention helps deploy diverse offer categories tailored to specific customer cohorts, maximizing your retention efforts while ensuring a personalized approach to customer retention.
AUDIENCE TARGETING
Optimize engagement with precise targeting
Tailor your offer strategy precisely by controlling the timing, offer category, and audience based on customer engagement history. Customize offers to tackle specific churn reasons and choose from various placements to maximize the impact of your offers, ensuring they resonate with your audience at every touchpoint.
OFFER PROCESSING
Automate subscription updates with smart workflow
Determine the next step when your customer accepts the offer. Choose the processing method that suits your needs, whether direct billing integration, utilizing webhooks, or leveraging email options. With Retention, streamline your end-to-end offer strategy.
REPORTING
Monitor offer performance to optimize your retention efforts
Gain deeper insights into offer performance with detailed reports on views, CTA engagement, accepted offers, saved customers, revenue impact, conversion rates, and more. Evaluate performance across different audiences and experiences for informed decision-making.